Domu
WatchProgress Assessment
Domu has shown exceptional revenue growth — from $500K to ~$7.5M ARR in 12 months — but is now at risk of stalling due to execution gaps rather than market demand. Key blockers include mid/bottom funnel leakage (ghosted deals, stale pipeline, a 142-deal pipeline needing cleanup), operational bottlenecks from Nick's founder-dependency, and infrastructure crises (Brazil customer generating $120K in December losses). The $50M year-end target is ambitious and while momentum is real, the team's capacity constraints, incomplete delegation, and deals left unattended (e.g., Zilch waiting 3 weeks) suggest the company is growing faster than its systems and people can support.
Revenue (ARR)
Open Threads 14
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Send Kevin's calendar link to co-founder and full sales team for one-on-one interviews
Since 2026-02 · mentioned 2×
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Get HubSpot and Slack access set up for Kevin to work closer to the pipeline
Since 2026-02 · mentioned 2×
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Clean up 142-deal pipeline by properly qualifying opportunities and moving low-intent prospects to re-engage or disqualified categories
Since 2026-04
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Implement daily 15-minute standups and weekly 90-minute pipeline reviews using Scaling Up methodology
Since 2026-03 · mentioned 2×
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Personally recruit experienced CTO through board introductions and outbound outreach (not job postings)
Since 2026-03
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Document operational playbooks and delegate more responsibilities to Camila to avoid becoming a company bottleneck
Since 2026-04
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Hire 2-3 additional AEs and 2 SDRs to address team overload beyond the one enterprise hire joining Monday
Since 2026-04
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Get Pedro productive closing 2 deals before expanding his management responsibilities
Since 2026-04
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Pursue account mapping and stakeholder engagement for prioritized strategic accounts: Citi, US Bank, Bestech
Since 2026-03 · mentioned 2×
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Resolve Brazil customer infrastructure crisis — fix scalability issues causing $120K+ in losses and threatening cancellation
Since 2026-03 · mentioned 2×
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Unblock $3M in stuck vendor registration deals as top pipeline priority
Since 2026-03
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Shift sales team KPIs from activity-based metrics (calls/emails) to outcome-based metrics (pipeline generation, deal stages, stakeholder engagement)
Since 2026-03 · mentioned 2×
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Implement MEDDIC qualification framework and formalized sales playbooks with Pedro
Since 2026-03
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Narrow ICP to one or two segments and pursue 10 multimillion-dollar deals rather than broad outreach across ten segments
Since 2026-03 · mentioned 2×
Stalled Initiatives 5
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Formal sales qualification framework (MEDDIC/structured playbook)
Identified as a critical gap in session 1; Kevin introduced MEDDIC with Pedro in March, but no confirmed adoption or rollout across the team by final session in April
First raised 2026-02 · last mentioned 2026-04
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Vendor registration unblocking for $3M stuck deals
Identified as top pipeline priority in March with $3M at stake; no confirmed resolution or unblocking reported in subsequent sessions
First raised 2026-03 · last mentioned 2026-04
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CRM hygiene and pipeline cleanup
Kevin flagged pipeline management issues from session 1 and requested HubSpot access; by April the pipeline still had 142 unqualified deals and Zilch waited 3 weeks unattended, indicating no systemic improvement
First raised 2026-02 · last mentioned 2026-04
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FirstSource / Fit Source deal close
Contract signing targeted before end of February; deal structure discussed in multiple sessions including technical validation and pricing, but no confirmed close reported in later sessions
First raised 2026-02 · last mentioned 2026-03
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Daily standup and pipeline review cadence implementation
Recommended in March using Scaling Up methodology; discussed again in April with no confirmation it was operationalized consistently across the team
First raised 2026-03 · last mentioned 2026-04
Playbook Gaps
Topics not yet covered in coaching sessions:
Covered:
Sales Call Patterns
No call reviews on file for this client.